Ultrasound Service Contracts
Full Service Coverage
Our most comprehensive plan
Plan Includes
- 99% Uptime Guarantee: Minimum service disruptions for maximized productivity.
- Quality Assurance Certification: Meets accreditation requirements.
- Safety Testing: Ensures your equipment passes ANSI/AAMI ES60601-1:2005 leakage current standards.
- Corrective Action: Unlimited parts and transducer replacements, plus Labor & Travel is included at no extra charge.
- 1 Annual Planned Maintenance (PM)
Biomedical Support Agreement
For biomedical teams
Plan Includes
- Quality Assurance Certification: Meets accreditation requirements.
- Safety Testing: Ensures your equipment passes ANSI/AAMI ES60601-1:2005 leakage current standards.
- Corrective Action: Unlimited parts and transducer replacements, plus Labor & Travel is included at no extra charge.
- Expert Training: 1 Avante Training Academy seat (Ultrasound Program)
- 1 Annual PM
Shared Care Coverage
For facilities seeking essential support
Plan Includes
- Quality Assurance Certification: Meets accreditation requirements.
- Safety Testing: Ensures your equipment passes ANSI/AAMI ES60601-1:2005 leakage current standards.
- Corrective Action: Unlimited parts and Labor & Travel is included at no extra charge for up to (3) emergency service events.
- 1 Annual Transducer Replacement
- 1 Annual PM
Console Support Agreement
Focused coverage for your ultrasound system console
Plan Includes
- Corrective Action: Includes unlimited parts needed to maintain system peformance.
- Probe Discounts: Exclusive discount on transducer repairs and replacements.
Planned Maintenance Service Contract
Keep your systems accredited & compliant
Plan Includes
- Quality Assurance Certification: Meets accreditation requirements.
- Safety Testing: Ensures your equipment passes ANSI/AAMI ES60601-1:2005 leakage current standards.
- Corrective Action
- 1 Annual PM
Choose the right contract for you
Compare what's included under each of our service contracts to find your perfect fit.| PM Service | Console Support | Shared Care | Biomedical Support | (Most Comprehensive) Full Service | |
|---|---|---|---|---|---|
| Safety Testing | |||||
| Quality Assurance | |||||
| 99% Uptime | |||||
| Corrective Action | |||||
| Parts |
3 Event Limit |
||||
| Transducer Replacement |
1 Annual |
||||
| Labor & Tavel |
3 Event Limit |
||||
| Training | |||||
| Annual PM |
Can't decide? The dedicated Avante Ultrasound team is here to help. Contact us >>
We Have Answers
Frequently Asked Questions
What is the difference between Full Service Coverage and Biomedical Support Agreement?
Both plans offer comprehensive coverage, but they are tailored to different facility needs. Full Service Coverage is ideal for facilities that want Avante to handle all aspects of ultrasound equipment maintenance. Biomedical Support Agreement is better suited for facilities that have biomedical teams to maintain their equipment but still need support for parts, repairs, and training.
How does the Console Support Agreement differ from your other plans?
The Console Support Agreement focuses solely on the ultrasound system console. It includes unlimited parts and offers discounts on transducer repairs and replacements, making it a cost-effective option for facilities that primarily need support for their console.
What brands can you service?
Avante's Ultrasound Service team is capable of servicing all major OEM brands, including GE, Sonosite, Siemens, and Philips. Our experienced technicians have the expertise to handle a wide range of ultrasound models, ensuring that your equipment receives precise service that adheres to the OEM standards.
How does Avante's service compare to the OEMs?
Avante's ultrasound equipment services offer comparable quality to OEM ultrasound equipment services at significantly lower costs. Our ISO 13485:2016 certified quality management processes ensure we meet the highest industry standards. With experienced engineers, competitive pricing, and a range of service options, Avante is your trusted partner for maintaining your ultrasound equipment's performance and reliability.
How much does each contract cost?
Our contracts are tailored to meet the unique needs of your organization, so pricing varies based on factors such as the size and complexity of your ultrasound equipment, the level of service you require, and your facility's location. To request a quote for one of our ultrasound service contracts, please call (800) 958-9986 or fill out our contact form. An Avante team member will be in touch shortly to provide you with a personalized quote.